Cancellation Policy:
Customers can cancel their order within 24 hours of placing it, before the order has been processed. To cancel an order, customers must contact our customer service team at 7557500004 / 9537511115. Once an order has been processed and prepared for shipping, it cannot be canceled.
Refund Policy:
- Damaged Products: If you receive a damaged product, please contact us immediately or within 24 hours of receipt. Provide photographic evidence of the damaged product. We will initiate a refund or replacement based on the extent of the damage.
- Quality Issues: In case of any quality concerns with our products, please inform us within 48 hours of receiving your order. We may request samples or photographic evidence to assess the issue. Depending on the situation, we will offer a refund, replacement, or store credit.
- Late or Missing Orders: If your order is significantly delayed or goes missing in transit, please notify us within 7 days of the expected delivery date. We will investigate the matter with our shipping partners and take appropriate action, which may include issuing a refund or sending a replacement order.
General Conditions:
- Refunds will be processed within 7-10 business days after approval.
- Refunds will be issued using the original payment method.
- GGM Sweets and Namkeens reserves the right to refuse refunds or replacements if the customer fails to provide sufficient evidence of the issue or does not comply with the outlined policies.
Contact Us:
For any questions about our refund and cancellation policy, or to initiate a refund request, please contact our customer service team at
Contact No : 7557500004,9537511115
Mail Id : ggmsweetsnamkeen@gmail.com
Address : Mavdi Bypass Road,Opp. Sorathiya Parivar Vadi, Nr. Sitaram Super Market , Rajkot.